Terms of Service

Last updated: June 2026

These terms apply when you use this website or engage Xilestone Pty Ltd (ABN 41 653 808 050) ("Xilestone", "we", "us") to provide tax and accounting services. By using this website, or by engaging us, you accept these terms.

Who we are

Xilestone Pty Ltd is an Australian accounting practice and registered tax agent (Registered Tax Agent No. 26216110). Liability limited by a scheme approved under Professional Standards Legislation.

How an engagement forms

Our services are engaged through this website. Your engagement forms when you confirm your details at checkout, accept the engagement agreement presented there, and complete payment. The version of the engagement agreement you accept, and the time you accept it, are recorded. Each engagement is governed by that engagement agreement together with these terms; if they differ, the engagement agreement prevails for that engagement.

Fees and payment

All prices on this website are displayed in Australian dollars and include GST. Your fee is fixed and confirmed before we begin work. Card payments are processed by Stripe; card numbers never pass through, and are never stored on, our systems. Refunds are governed by our Refund Policy.

Website information is not advice

The content of this website is general information only. It is not tax, accounting, legal, or financial advice, and it does not take your personal circumstances into account. Browsing this website does not create an adviser and client relationship; advice is provided only within an accepted engagement. Before acting on anything you read here, consider whether it applies to your situation, or ask us.

Your responsibilities

When you engage us, you agree to provide information that is accurate and complete, and that you are authorised to provide where it concerns another person; to respond to reasonable requests so we can complete your work; and to review your draft return before authorising lodgement. We prepare your return in reliance on the information you provide, and we are not responsible for outcomes caused by information that was false, incomplete, or withheld.

Intellectual property

This website and its content, including the Xilestone name and logo, are owned by or licensed to Xilestone Pty Ltd and are protected by Australian intellectual property laws. You may view, download, and print content from this website for your personal, non-commercial use. You may not otherwise reproduce, modify, or distribute this website's content, or use the Xilestone name or logo, without our prior written consent.

Acceptable use

You must not use this website for any unlawful purpose, interfere with its operation or security, attempt to gain unauthorised access to any system connected to it, or use automated tools to scrape, copy, or monitor it.

Third-party services and links

Parts of your engagement rely on third-party services, such as our payment processor's hosted checkout. Where this website links to third-party sites, those links are provided for convenience; we do not control third-party sites and are not responsible for their content.

Liability

Nothing in these terms excludes, restricts, or modifies any consumer guarantee or other right you have under the Australian Consumer Law or any other law that cannot be excluded by agreement. Subject to that: our liability in connection with our services is limited under a scheme approved under Professional Standards Legislation; and, to the extent permitted by law, we are not liable for indirect or consequential loss, or for loss arising from your use of this website itself, including reliance on its general information.

Privacy

Our handling of your personal information is governed by our Privacy Policy, and our use of cookies by our Cookie Policy.

Changes to these terms

We may update these terms from time to time. The current version, with its effective date, will always be published on this page and applies to your use of the website from posting. An engagement that has already formed remains governed by the terms and engagement agreement version in force when you accepted them.

Governing law

These terms are governed by the laws of New South Wales, Australia, and you and we submit to the jurisdiction of the courts of New South Wales.

Contact

Questions about these terms can be sent to support@xilestone.com.au.